How Not to Act in Public
I just arrived back in Toronto after a disgusting experience with United Airlines. I will leave the details for another time but to get the gist of it, my direct flight was cancelled so I was rerouted with a connection that did not work out. I had to spend the night, on my dime, in Montreal. I arrived at Pearson at about 7am but did not get home until after 10am. I’m not even going to discuss the whereabouts of my checked luggage.
I’ll be leaving for my grandfather’s funeral at 6am tomorrow so there is no time to nap. I have a LOT of shit to get done before now and tomorrow’s flight so this morning I decided to go straight to the coffee shop at the bottom of my building and order the largest coffee I could carry whilst dragging my suitcase to my apartment. When I got to the coffee shop, however, there was a hold up because of some psycho bitch. I only caught the middle and end of the conversation so I can only relay it to you from where I came in. I’m sure the beginning was more of the same so I doubt you’ll be missing much.
Psycho Bitch (to staff): …I SAID I WANT A FRESH BAGEL WITH CREAM CHEESE.
Staff: We only have pre-made cream cheese bagels. Would you like me to get one from the counter for you?
Psycho Bitch (to staff): I DON’T WANT A PRE-MADE ONE. I WANT A FRESH ONE. WHY IS THIS CONCEPT SO DIFFICULT FOR YOU TO UNDERSTAND?
Staff: I’m sorry, we don’t make them fresh here. We don’t have cream cheese here.
Psycho Bitch (to staff): YOU HAVE FRESH BAGELS RIGHT THERE! *points to bagels with no cream cheese on them* JUST MAKE ME A FRESH BAGEL WITH CREAM CHEESE.
Staff: I can’t do that. I’m sorry. I don’t have cream cheese.
Psycho Bitch (to staff): WHY IS THIS CONCEPT SO DIFFICULT FOR YOU TO UNDERSTAND? I. WANT. A. FRESH. BA-GELLL.
Staff: I can make you a fresh bagel with butter. Would you like that?
Psycho Bitch (to staff): LOOK, I’M IN A HURRY HERE. WHY IS THIS CONC- *this is where I cut her off*
Me (to Psycho Bitch): Cream cheese bagels are delivered pre-packaged every morning. They don’t have cream cheese here so she can’t make you a fresh bagel with cream cheese.
Psycho Bitch (to me): I DON’T LIKE PRE-MADE BAGELS. I DON’T WANT PRE-MADE BAGELS.
Me to (Psycho Bitch): *trying not to raise my voice but failing miserably* Well then don’t order one! Order something else!
Psycho Bitch (to me): WELL, IF THEY WOULD’VE JUST GIVEN ME A PLAIN BAGEL WITH BUTTER, THAT WOULD’VE BEEN FINE. (Yes folks, she is still yelling)
Me (to Psycho Bitch): If that’s what you want then order that. Why is this concept so difficult for you to understand?
Staff (to Psycho Bitch): Is that what you’d like, Ma’am? I can toast it for you.
Psycho Bitch (to staff): FINE. WHATEVER. I DON’T CARE.
The staff put her bagel in the toaster and then screwed up my order while waiting for hers to toast. Psycho bitch stood behind me glaring. They avoided her death looks and apologized profusely to me. I replied, ” Don’t worry about it, you’re flustered from the that customer. I would be, too.” They handed psycho bitch her bagel and she stormed out.
The staff and I made fun of her a little while they rang up my correct order. The other customers chuckled and guy did a great impression of, “Why is this concept so difficult for you to understand?”
Honestly, after the flight(s) from hell, the luggage fiasco and trying to plan for another week of upheaval, I understand the concept of having a bad day, and perhaps psycho bitch is having even a worse go of it than me but come on. Really? Some people need to learn how to act in public.